FRONT DESK AGENT

A Receptionist is the first point of interaction for guests at a resort. They are responsible for offering excellent customer care, managing check-ins and check-outs, and tackling guest issues. Moreover, they often conduct tasks such as responding to phone calls, booking rooms, and providing information about the accommodation and its services. P

A Front Desk Agent is the primary liaison for guests at a resort. Their responsibilities include welcoming arrivals, processing payments, and offering details on facilities. They also resolve concerns and strive to create a pleasant experience for every visitor. Clear and concise communication is vitalMaintaining a welcoming and respectful manner